2009 Pre-ICIS Workshop

The Eighth Annual Workshop on HCI Research in MIS


Monday, December 14, 2009 (Pre-ICIS) in Phoenix, Arizona


Workshop Objective:

The objective of the workshop is to provide an open and constructive discussion forum of important HCI research in Information Systems that addresses the ways humans interact with information, technologies, and tasks – especially in the business, managerial, organizational, social, and/or cultural contexts. HCI in MIS is concerned with the macro level (versus the micro level) of Human-Computer Interaction analysis.

The organizing committee is looking for interesting and novel research ideas as well as studies that address important HCI problems in today’s organizations by drawing upon theories and/or methodologies from all relevant reference disciplines.

Keynote Speaker:



  • The perceptual, behavioral, cognitive, motivational, and affective/emotional aspects of human and their interaction with IT
  • User task analysis and modeling
  • Digital documents/genres and human information seeking behavior
  • Informed user interface design and evaluation for all types of business and organizational applications such as:
    • B2B, B2C, C2C E-Commerce
    • E-marketplace and supply chain management
    • Group collaboration
    • Negotiation and auction
    • Enterprise systems
    • Intranets
    • Extranets
    • Small-screen mobile devices and pervasive computing
    • Multi-dimensional information visualizations
    • Integrated or innovative approaches and guidelines for analysis, design, and development of interactive devices and systems
    • Usability engineering, metrics, and methods for user interface assessment
    • Evaluation of end-user computing in a work or non-work environment
    • Information technology acceptance and diffusion issues from cognitive, behavioral, affective, motivational, cultural, and user interface design perspectives
    • The impact of interfaces/information technology on attitudes, behavior, performance, perception, and productivity
    • Issues in software learning and training
    • Gender and technology
    • Issues related to the elderly, the young, and special needs populations
    • Other human factors issues related to human interaction with technologies


The workshop will be accepting high quality research papers (completed research or research-in-progress papers) and posters that describe novel, early, and creative research ideas. The submissions should not be currently under review elsewhere and the papers/posters should not have appeared elsewhere.

Maximum Length: Completed research papers, research-in-progress, and posters must not exceed 14, 7, and 3 single-spaced pages, respectively. The page limit includes all text, figures, and tables, but does not include the cover page, abstract, keywords, and references.

File formats: Only Word file formats will be accepted. All submissions must be formatted for 8½ x 11 inch paper (1 inch = 2.5 cm) and have 1 inch margins all around. Please use Times New Roman 12-point font with single spacing for the body of the paper. The first page of the manuscript should have a title, the type of the submission (complete research, research in progress, or poster), total word count of the submission, an abstract of 150 words or less, and a list of 5-6 keywords.

Submissions will undergo a double-blind review process. Authors should agree to provide timely reviews of at most two other submissions, if requested. Manuscripts should be in MS Word format and be submitted as email attachments to the workshop program co-chairs: Hock Chuan Chan (), Xiaowen Fang (), and Richard Johnson () with the subject heading “HCI/MIS workshop submission.” Authors can use the body of the email as the cover letter for the submission and should ensure that their identities do not appear in any part of the manuscript.


Extended abstracts of all accepted papers will be published in the workshop proceedings. This inclusion should not affect full versions of the papers to be published later in journals. Please follow the format and requirements of the camera-ready version.

Proceedings Submission Guidelines:

Authors of accepted papers should make sure that their final camera-ready versions follow the proceedings guidelines that can be downloaded in Word Format. Each completed research paper and research-in-progress paper should have no more than 5 proceedings pages with an abstract of no longer than 150 words. Each poster paper should have no more than 1 proceeding page with no restriction on the length of the abstract (i.e., the authors can choose to include a long abstract or a short abstract with some text and references, as long as they fit into one page).

Authors of accepted papers should make sure that the following steps are taken:

  1. At least one author has to register for the workshop. Otherwise the paper will be withdrawn from presentation at the workshop and the workshop proceedings.

  2. The final camera-ready versions of the papers should be submitted as a Word document to Hock Chuan Chan (), Xiaowen Fang (), and Richard Johnson () via email with the subject “HCI workshop final submission”.

  3. Each author should provide a short bio of up to 60 words by email. This bio will be listed in the workshop program.

Key Dates

Submissions due: August 17, 2009

Acceptance Notification: September 28, 2009

Extended abstracts due for proceedings: October 12, 2009

Workshop: December 14, 2009


The best, completed research papers from the workshop will be fast-tracked for publication consideration in Journal of the Association for Information Systems (JAIS) and AIS Transaction on Human Computer Interaction (THCI).


Workshop Co-Chairs:

Khawaja Saeed, Wichita State University ()

Horst Treiblmaier, Vienna University of Business Administration and Economics ()

Program Co-Chairs:

Hock Chuan Chan, National University of Singapore ()

Xiaowen Fang, DePaul University ()

Richard Johnson, University at Albany – State University of New York ()

Local Organizing Committee:

Soussan Djamasbi, Worcester Polytechnic Institute ()

Andrea Everard, University of Delaware ()

Alexandra Durcikova, University of Arizona ()

Advising Committee:

Izak Benbasat, University of British Columbia

Dennis Galletta, University of Pittsburgh

Kalle Lyytinen, Case Western  Reserve University

Kenneth Kozar, University of Colorado

Scott McCoy, College of William & Mary

Fiona Nah, University of Nebraska-Lincoln

Joe Valacich, Washington State University

Ping Zhang, Syracuse University

Jane Carey, Arizona State University West

Traci Hess, Washington State University

Program Committee:

Allison Morgan, Howard University
Andrew Hardin, University of Nevada, Las Vegas
Annie Becker, Florida Institute of Technology
Ant Ozok, Univ. of Maryland Baltimore Campus
Cai Shun, National University of Singapore  
Calvin Yunjie Xu, National University of Singapore  
Cheng Zhang, Fudan University
Chitra Nair, DePaul University
Christina Finneran, Syracuse University
Christopher L. Scott , Washington State University
Chuan-Hoo Tan, City University of Hong Kong
Chuck Kacmar, University of Alabama
Cindy Corritore, Creighton University
Clay Looney, University of Montana
Constantinos K. Coursaris, Michigan State University
Dan J. Kim, University of Houston at Clear Lake
Dezhi Wu, Southern Utah University
Dianne Cyr, Simon Fraser University
Dongsong Zhang, University of Maryland – Baltimore County
Fan Zhao, Florida Gulf Coast University
Fiona Nah, University of Nebraska
Geert Poels, Universiteit Gent
Hee-Woong Kim, Yonsei University
Heng Xu, Pennsylvania State University
Heshan Sun, University of Arizona
Howard Rosenbaum, Indiana University
Jason Bennett Thatcher, Clemson University
Jeffrey William Cummings, Indiana University
Jennifer Gerow, Clemson University
Jim Downey, University of Central Arkansas
John Lim, National University of Singapore
Julian Lin, National University of Singapore  
Juliana Sutanto, ETH Zurich
Jun Sun , University of Texas – Pan American
June Wei, University of West Florida
Khaled Hassanein, McMaster University
Kirk Fiedler, University of South Carolina
Lei-Da Chen, Creighton University
Liping Liu, University of Akron
Margherita Antona, University of Crete
Miguel Aguire-Urreta, DePaul University
Milena Head, McMaster University
Nicholas Romano, Oklahoma State University
Noam Tractinsky, Ben-Gurion University
Nolan Taylor, Indiana University Purdue University Indianapolis
Ozgur Turetken, Ryerson University
Paul Benjamin Lowry , Brigham Young University
Paul L. Bowen, Florida State University
Paul Williams, Strayer University
Peter Polak, University of Miami
Pimwadee Chaovalit, National Science & Technology Development Agency
Raul Trejo, Tecnológico de Monterrey
Ray Henry, Clemson University
Robbie Nakatsu, Loyola Marymount Univ.
Robin Poston, University of Memphis
Saggi Nevo, University at Albany, State University of New York
Samar I. Swaid, University of Arkansas, Little Rock
Sameh Al-Natour, University of British Columbia
Shin-jeng Lin, LeMoyne College
Shuang Xu, DePaul University
Sid Davis, Univ. of Nebraska at Omaha
Soussan Djamasbi , Worcester Polytechnic Institute
Srinivasan (Chino) Rao, University of Texas at San Antonio
Stefan Holmlid, Santa Anna IT Research Institute
Stephan Tams, Clemson University
Steve Bellman, University of Western Australia
Suparna Goswami, Technische Universität München
Susanna S Y Ho, The Australian National University
Susy Chan, DePaul University
Taizan Chan, Queensland University of Technology
Tamara Dinev, Florida Atlantic University
Taylor Wells, Indiana University
Tom Roberts, Louisiana Tech University
Valerie Bartelt, Indiana University
Vance Wilson, Arizona State University
Wei Zhang, Univ. of Mass. At Boston
Weiling Ke, Clarkson University
Weiyin Hong, University of Nevada at Las Vegas
Wingyan Chung, Santa Clara University
Xiangshi Ren , Kochi University of Technology
Xinwei Wang, National University of Singapore
Yilu Zhou, George Washington University
Young Hwa Lee, University of Kansas
YoungSeek Kim, Syracuse University
Yujong Hwang, DePaul University
Zhenhui (Jack) Jiang, National University of Singapore


Monday, December 14,  2009





Registration (Outside the meeting room)


Continental Breakfast


Session 1: Users and Interactivity I

Chair:  Gabriel Giordano


1.         An Empirical Study of The Mediating Mechanisms of Knowledge Contribution, S. L. Tan,  & Z. Xiao *

2.         An Exploratory Field Experiment on Actual Usage of Discount Coupons, C. Tan, G. Anar, D.C.W. Phang, J. Sutanto *

3.         Toward E-Commerce Website Evaluation and Use: Qualitative and Quantitative Understandings, N. Li, & P. Zhang


Coffee Break


Session 2: Understanding Web Based Systems

Chair: Paul Lowry


4.      Information Quality and System Quality in Online Communities: An Empirical investigation, Y. Zheng

5.      3-D Virtual Worlds: Education and Learning, X. Chen, K. Siau, & F. Nah*

6.      Switching Costs and Loyalty: Understanding how Trust Moderates Online Consumers’ Ties to Merchants, M. Carter, R. Klein, J. Thatcher*


Panel Discussion: Future Directions in HCI Research that Matter

Izak Benbasat & Kalle Lyytinen


Lunch Break (Sponsored by Worcester Polytechnic Institute)


Session 3: IT and Decision Support

Chair: Weiyin Hong


7.      Relationship between the Quality of Individual Time Management and Temporal Structure Usage: Design Implications for Electronic Calendar Systems, D. Wu

8.      Automated and Participative Decision Support in Computer-aided Credibility Assessment, M. Jensen, P. Lowry, & J. Jenkins

9.      Deception Detection, Task complexity, and Group Member Experience in Computer-Mediated Group Settings, G. Giordano, & J. George


Coffee Break


Session 4: Users and Interactivity II

Chair:  Na Li

10.    Modeling Hedonic Consumption Behaviors in Online Shopping, E. Lim, & D. Cyr

11.    An Exploratory study of the Video Bloggers’ Community, J. Warmbrodt, H. Sheng,  R. Hall, & J. Cao

12.    Designing for User-Generated Contents: An Investigation of Product Tags and Lead User Exposure, C. Yi, Z. Jiang, I. Benbasat


Workshop Conclusion, Poster Setup


Poster Presentations and Reception

* best paper nominees


Regular Registration: Through December 1, 2009

  • ·         Academic (Faculty): $175
  • ·         Student: $100
  • ·         Guest: $175

On-Site Registration: After December 1, 2009

  • ·         Academic (Faculty): $225
  • ·         Student: $110
  • ·         Guest: $225


SIGHCI would like to express its sincere appreciation to the following sponsors. The many past and future SIGHCI activities would not be possible without their generous support.

Lunch Sponsor

Department of Management, Worcester Polytechnic University

Gold Sponsors

DeGroote School of Business, McMaster University

Silver Sponsors

Sam M. Walton College of Business, University of Arkansas

Joseph M. Kate Graduate School of Business, University of Pittsburg

W. Frank Barton School of Business, Wichita State University

Bronze Sponsors

Department of Information Systems, Washington State University  
MIS Department, Eller College of Management, The University of Arizona


Best paper nominees:

•         An Exploratory Field Experiment on Actual Usage of Discount Coupons (C. Tan, G. Anar, W. Phang, and J. Sutanto)

•         An Empirical Study of the Mediating Mechanisms of Knowledge Contribution  (S. L. Tan and Z. Xiao)

•         3-D Virtual Worlds: Education and Learning (X. Chen, K. Siau, and F. Nah)

•         Switching Costs and Trust: An Exploration of Antecedents to Customer Loyalty in the Online Air Travel Industry (M. Cater, R. Klien, J. Thatcher,and R. Wright


The best paper award went to “An Empirical Study of the Mediating Mechanisms of Knowledge Contribution by S.L. Tan and Z. Xiao”.


Best reviewer nominees:

–        Greet Poels

–        Heshan Sun

–        Jennifer Gerow

–        Sameh Al-Natour

–        Srinivasan Rao

–        Taylor Wells


The best reviewer award went to Jennifer Gerow.


Download the presentation here.


The Eight Annual Workshop on HCI Research in MIS showcased high quality HCI research and attracted a large number of participants. Over 50 people participated in the one day workshop, held in Phoenix, Arizona. The workshop attracted 36 submissions, which included 27 completed research papers and 9 research-in-progress papers. After a rigorous review process, 12 papers were accepted for presentation at the workshop, a 33% acceptance rate. The workshop also included 9 poster presentations.

The workshop included an exciting and stimulating panel discussion on “Future Directions in HCI Research that Matter” co-chaired by Izak Benbasat and Kalle Lyytinen. The discussion focused on the potential for neuroscience research in HCI. For more details, please visit www.NeuroIS.org. In addition to the paper and poster presentations and speakers, workshop participants enjoyed continental style buffet breakfast, coffee breaks, Mexican style lunch, an award presentation (best paper, best reviewer, and outstanding service), and a reception at the conclusion of the workshop.

The program committee, which consisted of 86 experts in HCI/MIS, made outstanding contributions to the success of the workshop by providing high quality feedback on the submissions. The paper sessions covered a range of interesting HCI topics including users and interactivity, IT and decision support, and understanding web based systems. Extensions of select papers from the workshop will be invited to participate in a fast-tracking opportunity with the AIS Transactions on Human Computer Interaction (THCI) and Journal of the Association for Information Systems (JAIS).

This year’s best paper award winner was determined through a rigorous review process. Of the 12 accepted submissions, four papers were selected as best paper candidates based on overall review scores, best paper nominations, and input from each of the Program Co-Chairs. Best reviewer candidates were then asked to independently rank the four best paper candidates. The best paper award went to “An Empirical Study of the Mediating Mechanisms of Knowledge Contribution by S.L. Tan and Z. Xiao”.

The best reviewer award was determined by the Program Co-Chairs based on the following criteria: thoroughness of the reviews, helpfulness of the suggestions and feedback, clarity and organization of reviews, timeliness in returning the reviews. The best reviewer award went to Jennifer Gerow.

Eleanor T. Loiacono received the outstanding service award for her efforts with SIGHCI. She has served in the following positions: Chair (2008 – 2009) of AIS Special Interest Group on Human-Computer Interaction and Workshop Co-Chair (2006 – 2008) for the Pre-ICIS Workshop on HCI Research in MIS. Veena Parboteeah received the Special Service Award for her service as the webmaster of the SIGHCI website from 2003 to 2008.

We would like to thank the following individuals and organizations who greatly contributed to the success of the workshop:

Our sponsors:

·        Department of Management, Worcester Polytechnic Institute

·        DeGroote School of Business, McMaster University

·        Sam M. Walton College of Business, University of Arkansas

·        Joseph M. Kate Graduate School of Business, University of Pittsburg

·        W. Frank Barton School of Business, Wichita State University

·        Department of Information Systems, Washington State University

·        MIS Department, Eller College of Management, University of Arizona

Members of the Workshop Advisory Committee: Izak Benbasat, Dennis Galletta, Kalle Lyytinen, Kenneth Kozar, Scott McCoy, Fiona Nah, Joe Valacich, Ping Zhang, Jane Carey, and Traci Hess, who provided support and suggestions for the workshop.

Kalle Lyytinen, editor-in-chief of the Journal of the Association for Information Systems (JAIS), and Ping Zhang and Dennis Galletta, editors-in-chief of AIS Transactions on Human Computer Interaction (THCI) provided their support by fast-tracking select papers from the workshop. Special thanks to Izak Benbasat and Kalle Lyytinen for co-chairing a stimulating and insightful panel discussion.

The 86 program committee members played an important role in shaping the content of the workshop and greatly aided the advancement of HCI research in Information systems by providing high quality feedback on the submissions.

The local organizing committee members, Soussan Djamasbi, Andrea Everard, and Alexandra Durcikova, managed the student volunteers, and on-site logistics for the workshop. The doctoral student volunteers Matthew Pickard and Jeff Jenkins, helped out with various aspects of the workshop onsite.

The AIS headquarters office handled the registration for the workshop, workshop reimbursements, and provided timely information on registrations. Special thanks go to Pete Tinsley, Lise Fitzpatrick, and Litika Coleman.

And, finally, the participants who demonstrated their confidence and support for the workshop and SIGHCI, and their tremendous interest and enthusiasm in HCI research in MIS.

Project categories: PreICIS

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