AMCIS 2004: HCI Track with 7 Minitracks

Track Chairs:

Dr. Scott McCoy, College of William and Mary,
Dr. Fiona Fui-Hoon Nah, University of Nebraska-Lincoln, 
Dr. Ping Zhang, Syracuse University, 

HCI Minitrack Summary


At AMCIS 2004, SIGHCI sponsored the HCI track comprising 7 mini-tracks and one tutorial. They were:

  1. “IT Accessibility” mini-track, co-chaired by Eleanor T. Loiacono, Scott McCoy, & Nicholas C. Romano, Jr.
  2. “Personalization Systems” mini-track, chaired by Il Im
  3. “Pervasive IS” mini-track, co-chaired by Starr Roxanne Hiltz & Quentin Jones
  4. “IT Implementation & Use” mini-track, co-chaired by Andrew Schwarz & Wynne W. Chin
  5. “Information Retrieval & Human Language Technologies” mini-track, co-chaired by Praveen Pathak & Dmitri Roussinov
  6. “Emergency Response IS” mini-track, co-chaired by Murray Turoff & Bartel Van de Walle
  7. “HCI Studies in MIS” mini-track, co-chaired by Scott McCoy, Fiona Nah, & Ping Zhang
  8. “Integrating HCI in SDLC” tutorial by Ping Zhang, Jane Carey, Dov Te’eni, & Marilyn Tremaine

These minitracks and tutorial formed 17 sessions – 16 paper sessions and 1 tutorial – that spanned the entire conference in 2 parallel sessions. The sessions were well attended, indicating the high level of interest from the MIS community in HCI-related research. We thank the authors, session chairs, reviewers, and participants for their contributions and for making the HCI track a very successful one at AMCIS 2004.

Six papers were nominated for the best paper award in the HCI track:

  • “Visualizing Cyber Personality,” Su-e Park, Dongsung Choi, & Jinwoo Kim
  • “An Empirical Examination of the Effects of Web Personalization,” Susanna S. Ho & Kar Yan Tam
  • “IS Value at the Individual Level: Analyzing the Role of Nature of IS Use,” Vikas Jain & Kanungo Shivraj
  • “The Role of Computer User Aptitude in Technology Acceptance: An Exploratory Study,” Janis Warner, Xenophon Koufteros, & Qing Hu
  • “Impacts of User Interface Complexity on User Acceptance in Safety-Critical Systems,” Erman Coskun & Martha Grabowski
  • “Interpreting Scenario-Based Design from an Information Systems Perspective,” Gregorio Convertino & Umer Farooq

The best paper award for the HCI track went to Su-e Park, Dongsung Choi, and Jinwoo Kim for their paper, “Visualizing Cyber Personality.” We congratulate them for receiving the best paper award and for having completed an outstanding piece of research in HCI.

Authors of best completed papers were invited to submit expanded versions of their papers for consideration and fast-tracking in a SIGHCI-sponsored special issue of International Journal of Human-Computer Interaction (IJHCI). Only papers that have successfully undergone at least two rounds of rigorous review process will be published in the special issue, which is expected to be published at the end of 2005 or beginning of 2006.

The tutorial on “Integrating HCI in Systems Development Life Cycle” provides rationales and a methodology of considering HCI issues while developing organizational information systems. The methodology ties the typical modern systems analysis and design considerations with a set of HCI considerations during each stage of the systems development life cycle. The tutorial was delivered by Ping Zhang, Jane Carey, Dov Te’eni, and Marilyn Tremaine. An expansion of the tutorial will be published in Communications of the AIS.

We thank all participants for the success of the HCI track and we look forward to sponsoring the HCI track at AMCIS 2005 in Omaha, Nebraska! We also look forward to seeing you at the 3rd pre-ICIS HCI/MIS workshop in Washington, D.C. and future SIGHCI sponsored events!

Special Issue of the International Journal of Human-Computer Interaction


To continue the AIS SIGHCI tradition, we will have a special issue of a high quality refereed academic journal to publish the expansions of the best papers from the HCI track. This year, the journal is the International Journal of Human-Computer Interaction. The co-editors-in-chief, Dr. Gavriel Salvendy (Purdue University) and Dr. Kay M. Stanney (University of Central Florida), accepted our proposal as an exception! We are very thankful for their strong support and appreciation of the importance of HCI research in the MIS discipline. The guest editors for this special issue are Fiona Nah, Ping Zhang and Scott McCoy.

Best complete research papers from the participating HCI mini-tracks will be considered for the special issue.

Participating minitracks:
  • Mini-track #2. Personalization Systems
  • Mini-track #4. IT Implementation and Use: Going Beyond Intentions and Perception
  • Mini-track #5. Information Retrieval and Human Language Technologies
  • Mini-track #7. Human-Computer Interaction studies in MIS
Tentative Timetable:
  • 6/15/04: invitation
  • 8/15/04: 1st submission
  • 10/15/04: notification of first review
  • 12/1/04: 2nd submission
  • 2/1/05: final notification
  • 2/15/05: final revisions due

To view the content of the special issue, please click here

CFP of HCI Mini-track 1: Accessibility

Chairs: Eleanor T. Loiacono-Mello (), Scott McCoy (), Nicholas C. Romano, Jr. ()


Accessibility is the ability of persons, regardless of ability, to easily access information, regardless of form, structure, or presentation. Fifty-four million Americans-nearly one in five-live with some form of disability (cognitive, visual, or audio) that makes accessing information difficult. Though great strides have been made during the past decade to accommodate those with special needs (including the development of numerous assistive technologies), there is still much to be done. For example, as the Internet and World Wide Web become an integral component of daily life, Web accessibility becomes more vital.

Accessibility goes beyond making information available for people with disabilities. Increasing accessibility may in turn increase use of systems by users without disabilities as well. Those with less powerful computers or slow Internet connections may find it preferable to purchase from accessible-friendly websites that require less bandwidth. For example, some might find it beneficial to surf the Web with the graphics function turned off, thus decreasing download time. Given this broad definition of accessibility, a number of research perspectives are expected from such areas as Information Systems, Information Science, Library Science, Education, Computer Science, and Engineering.

Potential topics and research questions that this Mini-track would address includes but is not limited to:

  • Accessibility
  • Internet and Web Accessibility
  • Assistive Technology
  • Adaptive Technology
  • Accessibility within Workforce
  • Usability

CFP of HCI Mini-track 2: Personalization Systems

Chair: Il Im ()

Personalization is one of the new phenomena that the Internet has brought to reality from imagination. As personalized services and products are becoming more common on the Internet, the interest on personalization is growing. Many practitioners and researchers are investigating into various issues of personalization. Yet, there is a lot to be known about personalization technologies and their impacts.

Through this minitrack, we aim to examine technologies for personalization, the impacts of personalization, and better ways for personalizing products and services. We welcome empirical research through quantitative or qualitative methodologies including novel conceptualizations of information systems, analytical modeling approaches, case studies of implementations and experimental or prototyping-based studies.

The following topics are indicative of the areas that are of particular interest:

  • Personalization technologies such as recommendation systems and intelligent software
  • Theories and models for better understanding of personalization
  • Applications of personalization technologies
  • Impact of personalization systems on users’ behavior
  • The impacts of personalization systems on business
  • Identifying and implementing users’ various personalization needs
  • Best practices of personalization
  • Cross-cultural issues of personalization
  • Metrics for personalization success

CFP of HCI Mini-track 3: Pervasive Information Systems

Chairs: Starr Roxanne Hiltz (), Quentin Jones ()


Pervasive information systems use increasingly ubiquitous and connected computing devices to allow people to work with information anywhere, at any time. These systems can be embedded in the environment, augment user’s everyday experiences in a “contextualized” fashion, or be worn. Just as the PC transformed both business and personal life in the 1990s, a new generation of information appliances is transforming our lives including how we work, are entertained and study, manage our home environment, and are governed.

This Mini Track solicits papers on the social issues and impacts associated with any “pervasive” or “highly mobile” system. In particular, it calls for studies of pervasive information systems and:

  • Privacy. Ubiquitous computing conjures visions of big and little brother, and ever-diminishing privacy. But it also opens up new forms of communication, collaboration and social relations.
  • Community. Pervasive information systems can be used to support communities of practice, geographic community, and virtual community by enabling location or context aware data capture and retrieval. They can be used to support social interaction and face-to-face communication. Such services could be based on the ability to either track individuals as they go from one location to another or detect when they interact with each other or with various “smart” objects embedded in the space.
  • Commerce. Ubiquitous computing enables new forms of commerce including M-commerce (mobile), L-Commerce (location), and S-Commerce (silent). This mini-track is interested in ubiquitous computing enabled commerce with a direct user or social impact.

CFP of HCI Mini-track 4: IT Implementation and Use: Going Beyond Intentions and Perception

Chairs: Andrew Schwarz (), Wynne W. Chin ()

URL: /amcis04/4_it_imp_use_minitrack.html

IT management is constantly under attack. Budgetary pressures and a global competitive business environment have forced the IT department to make an immediate impact upon their organizations that is quantifiable and directly measurable. While the type of technology has changed through the years, practitioners have faced an enduring battle to justify new IT systems and their influence upon productivity and efficiency.

The academic literature has a long tradition of understanding how people use technology, with early innovation researchers such as Gabriel Tarde (1903) introducing the S-shaped diffusion curve and Bryce Ryan and Neal Gross (1940’s) studying the diffusion of hybrid seeds among Iowa farmers. Recently, work by Everett Rogers (1983) and Fred Davis (1989) have included the perceptions of individuals and how these cognitive orientations link towards technology usage. While such work has helped us focus on intentions and perceptions, the next step is linking them to the bottom-line impacts that IT and business management needs to understand.

This mini-track is devoted to examining different types of technology usage and perceptions as they link to individual and organizational performance. Some possible topics include:

  • Studies that seek to define new measures and new types of productivity and usage, both at the individual and/or organizational levels.
  • Research that examines the relationship between technology acceptance and different types of usage
  • Investigations into technology diffusion and the organizational impact of the rate of diffusion

CFP of HCI Mini-track 5: Information Retrieval and Human Language Technologies

Chairs: Praveen Pathak (), Dmitri Roussinov ()


As knowledge becomes a central productive and strategic asset, the success of organizations increasingly depends on their ability to effectively gather, produce, maintain, and disseminate information and knowledge. Modern corporate knowledge bases contain large numbers of manuals, procedures, documentation, expert knowledge, e-mail archives, news resources, and technical reports – all in the form of unstructured natural language text. That is why, the importance of processing information stored in unstructured form is growing at a rapid pace and is as vital as processing the data stored in the structured form (relational tables). However, finding, interpreting and summarizing relevant information contained in the free text form still remains an extremely challenging task, requiring collaboration of multiple disciplines. The field of Human Language Technologies is currently emerging from such disciplines as Information Retrieval (IR), Artificial Intelligence (AI), Computational Linguistics (CL), and Human Computer Interaction (HCI), and has been gaining significant attention among academicians and practitioners. This mini-track invites theoretical, experimental, or applied papers that are expected to advance this field.

Possible topics include, but are not limited to the following:

  • information retrieval, extraction, filtering and summarization
  • text mining, semantic similarity discovery, maps, domain modeling and ontology-building
  • WWW, network, hypertext -based information retrieval systems
  • natural language interfaces
  • question answering systems
  • topic detection and tracking
  • evaluation and testing of knowledge management systems
  • user interfaces for knowledge management systems, user models and profiling
  • hypermedia/multimedia indexing and retrieval
  • integrating knowledge sources and knowledge representation techniques
  • integrating databases and text retrieval systems
  • commercial applications of knowledge management systems, search engines
  • security aspects of knowledge management systems, deception detection in communication

CFP of HCI Mini-track 6: Emergency Response Information Systems (Co-sponsored by SIGDSS)

Chairs: Murray Turoff (), Bartel Van de Walle ()


Any aspect of the design, development, deployment, operation, or evaluation of emergency response systems are appropriate for this mini-track provided it focuses on the tools, functionality, and/or interface the system provides to human users involved with emergency and crisis response. Also papers that focus on requirements for this environment and/or the impact or relationship of such systems to the behavior of the individuals or organizations involved are equally welcome.

Papers that focus on the underlying technology or hardware of computers, networks, sensors, mobile devices and their improvements in such areas as throughput, accuracy, and security, should be directed to other appropriate sessions. An exception might be any special purpose input/output device for direct use by respondents to a crisis situation.

This mini-track is concerned with the functionality that Emergency Response Information System provides for those involved in:

  • Training for a crisis situation
  • Planning for the response to a crisis situation
  • Responding to a crisis situation
  • Evaluating the performance during and after the crises

CFP of the HCI mini-track 7: Human-Computer Interaction Studies in MIS

Abstracts should be send to all three HCI mini-track co-chairs: Scott McCoy (), Fiona Nah (), and Ping Zhang ().

Possible topics include, but are not limited to, the following:

  • The behavioral, cognitive, motivational, and affective aspects of human/computer interaction
  • User task analysis and modeling
  • Digital documents/genres and human information seeking behavior
  • User interface design and evaluation of the Web for
    • B2B, B2C, C2C E-Commerce
    • E-marketplace and supply chain management
    • Group collaboration
    • Negotiation and auction
    • Enterprise systems
    • Intranets
    • Extranets
  • Integrated and/or innovative approaches, guidelines, and standards for analysis, design, and development of interactive devices and systems,
  • Design of computer interfaces for single-user or collaborative decision support, including design of standard computer interfaces, as well as design for small-screen mobile devices and pervasive computing
  • Development and applications of multi-dimensional information visualizations
  • Usability engineering; metrics and methods for user interface assessment and evaluation
  • Usability studies for end-user computing in work or non-work environment, especially in the Internet era
  • Information technology acceptance and diffusion issues from cognitive, motivational, cultural, and user interface design perspectives
  • The impact of interfaces/information technology on attitudes, behavior, performance, perception, and productivity
  • Issues in software learning and training, including perceptual, cognitive, and motivational aspects of learning
  • Gender and technology
  • Issues related to the elderly, the young and special needs populations
  • Issues in teaching HCI courses
  • Other human factors issues related to HCI

Project categories: AMCIS

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