Human‐computer interaction (HCI) is an interdisciplinary area that has attracted researchers, educators, and practitioners from several disciplines. It essentially deals with the design, evaluation, adoption, and use of information technology, with a common focus on improved user performance and experience. New and exciting research opportunities are emerging, including issues and challenges concerning people’s interactions with various information technologies that can be examined from an organizational, managerial, psychological, social, or cultural perspective. This track welcomes papers that aim at advancing our understanding of human‐computer interaction at an individual, work group, organization, or society levels. Papers may use any type of research methods.
Interface Design, Evaluation and Impact
This mini-track is an outlet for human-computer interaction papers that research interface design, evaluation, and impact. It supports a wide-ranging set of research topics, methods, and perspectives. Authors are encouraged to submit new ways of considering HCI in light of emerging technologies and technology trends.
We welcome submissions that fall within the list of topics provided below. A number of papers regarding interface design, evaluation and impact have been published at the premier IS journals in the past. Excellent conference submissions have also been considered for fast-track options at journals publishing HCI research.
Personalization Technologies and Impacts
Rapid advancement in Internet and mobile technologies has made personalization common in today’s computing environment. Personalization has been recognized as an important concept in IS research and has received considerable attention from both academia and industry. This mini-track addresses all the issues related to designing, developing, implementing, and evaluating personalization technologies from the technical, behavioral, economic, or managerial perspectives. Through this mini-track, we aim to examine technologies for personalization, users’ attitude, intention, and perception towards personalization, the impacts of personalization, and better ways for personalizing products and services. We welcome empirical research through quantitative or qualitative methodologies, analytical modeling approaches, case studies of implementations, and experimental or prototyping-based studies.
Negative Cognitions about Information Systems
There is an emerging dichotomy in how IS-enabled patterns of work and collaboration are affecting IS users. On the one hand they enable vast improvements in decisions and processes. On the other they lead to negative cognition such as stress, frustration and information overload. There has been a recent surge of interest in this area, related, for example, to technostress, addiction, intrusiveness, deceptiveness, credibility, deception and distrust. They explore various facets of detrimental conditions that users of IS experience- conditions that are potentially pervasive, given the ubiquity of IS. The objective of this mini-track is to develop theoretical insight and understanding of HCI topics that address this troubling side of IS use, Submissions on all aspects of this topic are welcome. We encourage conceptual, theoretical or empirical papers.
HCI Issues in Mobility
The proliferation of smartphones, tablets, and wireless networks has had a profound impact on consumption of information system based services. The strong affinity to these portable smart devices and technologies are making fundamental changes in both organizational and personal levels. Companies have increased the adoption level of mobile technologies to their enterprise and stepped up their efforts to support the nomadic behavior of their customers by offering applications and services through the mobile platform (Srensen, 2011).
The ‘Technology of Affordances’ theory (Majchrzak and Markus, forthcoming) speaks of “the relational concepts between technology affordance that is defined as what an individual or organization can do with a technology.” The mobility of the smart portable devices affords a fertile ground for a number of new applications and processes.
Our understanding of HCI related issues in the context of smart devices and applications and their mobility and portability is still on-going. This mini-track calls for studies that may shed new light on the subject, and may initiate a knowledge base on comprehending the opportunities and challenges in the area of mobility from the perspective of HCI.
Trust, Privacy and Risk in Information Systems
Tom Stafford, University of Memphis,
Gaurav Bansal, University of Wisconsin – Green Bay,
Fiona Fui-Hoon Nah, Missouri University of Science and Technology,
Sherrie Komiak, Memorial University of Newfoundland,
We welcome submissions addressing all aspects of trust and distrust in information systems, ranging important areas such as credibility, deception and security, privacy violations and user perceptions. We are particularly interested in evolutions of trust research that consider perspectives of risk and privacy issues. We will be pleased to consider not only empirical research papers but also welcome conceptual and theoretical papers.
Design, Evaluation, and Implication of Online Communication Technologies
With never-ending technological advances to information and communication technologies, communication systems continue to evolve into new forms involving innovative media and applications. The impact of the organizational use of new technologies such as virtual and mixed reality, augmented environment, 3D web deserves further research. Furthermore, employees are increasingly working together in virtual teams with different time zones, different geographic locations and different cultures. Advancements are needed in understanding how information technologies can be leveraged to overcome the workplace difficulties presented by geographic, temporal, and cultural distances.
This mini-track aims to advance the understanding of best theories and practices for designing, evaluating, and using new online communication tools and technologies. Furthermore, many new non-business oriented online communication technologies are transforming social interactions and human networks. It is, therefore, important to analyze cases and examples and conduct experiments where businesses are leveraging public and social electronic communications.